Below is a selection of customer feedback from customer reviews through Google or Facebook.
Kerry Hant - Customer Review
"To Graham and the team at AEG
Myself and my husband would like to say a massive thank you for helping us buy a recent Motor home. The service we got was excellent, you and the team were very friendly, helpful and supportive. I would recommend you and AEG to anyone wanting to buy a Motor home. Your communication was on the ball and always gave a quick response to any of my concerns or queries.
Once again a big thank you and hope you have a great Christmas.
And Bertha fits perfectly outside the house and look after Bessy "
Steve Potter - Google Review
5 Stars - " Just had the motor home MOT'd good service and done on time. They even remove the plastic seat cover the MOT guy had used. I will use again"
Joseph Fidoe - Google Review
Declan Dudley - Google Review
4 Star - Good selection of vehicles ....staff willing to help....and offer advice.....
Paul B - Google Review
5 Star - "Great friendly bunch of guys that can't do enough to please, will be going back soon."
Barry Scrannage - Google Review
Brenda Tony - Google Review
5 Star - "Loved to go and have a look at Motorhomes"
John Hoole - Google Review
5 Star - "This company deserve to prosper, my motor home roof developed stress fractures in 4 areas. Phil the manager gave me a sensible quote unseen from description, Dave the employee who was tasked to fix my roof is conscientious and experienced for this work. The work is excellent, the roof is back to perfect. Thanks to the well lead team, I would have no problem re visiting this business."
Bryan Smith - Google Review
4 Star - "Pleasant staff"
Donna Beach - Google Review
5 Star -
Sarah Cross - Google Review
5 Star - "Great attention and service. Informative and friendly staff."
Gordon Robertson - Google Review
5 Star - "Collected our pre-cherished motorhome from AEG last wednesday after a thorough handover session with Graham, Excellent sales service from him and colleagues Mark and Keith. First `shakedown `trip to Woodstock next weekend !"
Patricia Mcclure - Google Review
5 Star - "Keith Ballard bought my motorhome from me yesterday, I was very pleased to deal with such a good mh dealer. He was helpful efficient and gave me a good price I would not hesitate to recommend AEG"
Jane Whitehouse - Google Review
3 Star -
Glyn Jones - Google Review
5 Star - "We purchased our first motor home from AEG on Friday. The whole experience was superb. Mark Deeley was a font of information and guided us through the process effortlessly. He even gave us his mobile number to ring with any queries or issues. We couldn’t recommend them highly enough. Thank you."
Linda Wild - Google Review
5 Star - "Can't fault the customer service. It's a great motor home place but managed to get a new to us caravan there, going to pick it up tomorrow. Thanks so much Graham for your knowledge and service."
Barry Finch - Google Review
4 Star - "Very helpful friendly staff and no sales pressure"
Chris Nash - Google Review
5 Star -"Large selection of vehicles at reasonable prices. Very helpful staff."
Paul Evans - Google Review
4 Star - "Very helpful and informative without being pushy"
Clive Adams - Google Review
5 Star - "Friendly staff and very knowledgeable they have sorted out repairs on a few occasions all to a high standard"
Lin Hill - Google Reviews
5 Star - "Having been all over the Midlands and beyond search for a motorhome that fitted our needs and more importantly our limited budget, we ended up just 4miles from home...no pressure selling... Answered every question, however silly.... Righted minor issues within a week all under warranty. Friendly, helpful staff throughout."
John Francis - Google Review
5 Star - "Very helpful staff a pleasure to deal with."
Steve Tromans - Google Review
5 Star -
Kat Cox - Google Review
2 Star -
Rob Porter - Google Review
5 Star -
Ricky Griffin - Google Review
5 Star - "Can not praise AEG enough."
Vanessa Hulbert - Google Review
5 Star -
Anthony Heard - Google Review
4 Star - "Looking very good having a survey done in 2 weeks they are busy that's always a good sign"
Terry Fradgley - Google Review
5 Stars - "Good experience, staff I dealt with new the product, got everything I wanted from my visit."
Michael Graham - Google Review
3 Star -
Eleanor Johnson - Google Review
5 Stars- "They have a large and varied range of new and second hand motorhome and campervans. Easy to get to and park. The staff are all very friendly and cannot do enough to help."
Geoffrey Laight - Google Review
5 Stars -
Dave Day - Google Review
5 Stars - "Having looked at several Motor home deal ships. We came across AEG. Friendly staff no pressure selling we had been looking for a used motor home. And after speaking to Mark at AEG brought a new Swift 674 escape.
Fantastic customer service looking forward to having all the accessories put on next month. Thank you Mark"
Brian Wood - Google Review
5 Stars -"Took motorhome in with suspected timing chain rattle, possible replacement. (Expensive). Turned out to be wire mesh around catalytic converter vibrating. Sorted. 1 hourslabour. Excellent service."
Elieen Beecham - Google Review
5 Stars - "How fabulous to find a company that sorts out a time and date that suits you rather than the computer. And friendly with it. Great job - thanks for your help and work - technical, manegerial and admin. Eileen Beecham"
Kat Cox - Google Review
2 Star -
Mick Hodgetts - Google Review
5 Stars - "Very professional people, took time out , to explain various vehicles."
Evonne Baxter - Google Review
5 Star - " Fantastic customer service from Mark. Lots of information given and great communication throughout. We love our new campervan. Glad we travelled over an hour from home to get there! No hesitations on recommending this place or these people! 10/10. Also, I don't believeMr Enterprise's bad review. We encountered nothing even remotely close to what he's suggesting and we met several different members of staff on the 3 occasions we actually went in!
Lesley Blackham - Google Review
5 Stars - "After much research we purchased a new Swift escape motorhome in May 2018. Our experience with AEG was excellent, we were given a very good deal, the staff were all very friendly and helpful in particular Mark Deeley who dealt with our purchase. As first time motorhome buyers it was very important we had the right help and advice which we did with no sales pressure at all. Since delivery we have had lots of advice and help from Mark after sale care is brilliant.
Curts Enterprise - Google Review
1 Star - "Mood depends on the day!. Not good customer service. Previously left a 3Star review but since have had worse experiences with them, emailed them twice and messaged on Ebay about a motorhome and no response!. Well if you can afford to lose a sale! Then you dont deserve my money. Absolute shocking service! I knew this from a previous experience i dont even know why i TRIED ! to come back. That £35,995 Adria Coral will have to stay there! Il buy one from T-Wall at least they have decent Customer service !!."
Trevor Webb - Google Review
Tracey Tomlinson - Google Review
5 Stars - "We met Mark at stoneliegh caravan show he was very helpful and knowledgeable. He was friendly and professional without the pressure tactics of some other dealers that were there. Nothing was too much trouble. We left out deposit on the Saturday and Monday we arranged the day to sign the paper work. Which was completed a few days after.handover was booked for week later. To allow them to complete habcheck mot and valet.
Hayley Bagnall - Google Review
Helen Tipton - Google Review
5 Stars - " ** I purchase our new motorhome today really pleased and overjoyed. Very impressed of the effort made by all very efficient service down to earth guys made very welcome indeed...big thanks goes to Mark Deeley who is the sales executive and looked after us today and did all the hard work with the finance and signed paperwork and now the proud owner can't wait to take it with us on our first holiday thankyou once again lots of love Helen & Tony .A++++ Service rating for "AEG Motorhomes""
Julie Farmer - Google Review
5 Stars - "We have just purchased a motorhome from AEG and we experienced perfect customer service from Mark, there was no pressure and we were given a fair price for our trade in. So looking forward to picking up our motorhome the end of the month and we will definitely use AEG for future servicing etc."
Steven Compton - Google Review
5 Star - "Great service from Mark in sales who really made us feel welcome and couldn't do enough for us, no pressure selling either. Theafter sales care from the team in the workshop is also worthy of top marks, we've had a couple of minor niggles which have been rectified without hesitation. We highly recommend AEG and the team working at Stourbridge and will use them in preference to our previous garage for servicing, MOT and habitation checks."
Philip Miller - Google Review
5 Star - "I purchased a Adria 500 Twin S last week from AEG salesmen Mark Deeley unseen. Big mistake. No the motor home was delivered at the time and date promised. It was exactly as discribed. Although I have had many caravans and a motor home in the past there were some things I wasn’t sure of. I duly rang Mark (several times) he answered my queries every time and always had plenty of time for me. Very pleased First Class Service."
Doug Rae - Google Review
5 Stars - "Having had a lengthy drive from Northampton to view a particular motorhome we were greeted by Mark who was extremely helpful and knowledgable. He went the extra mile to help make our journey to Stourbridge worthwhile and it was a delight to meet him. It was most definitely a refreshing change to meet a salesperson who had done the requisite homework and was able to answer all our questions about our chosen van . First class service. Thank you Mark. We highly recommend AEG Motorhomes."
Tony Parkinson - Google Review
5 Stars - "Was looked after by Mark in sales very well and professionally despite me making silly mistakes still took delivery on time."
Wendy Hatwell - Google Review
5 Star - "After advertising our motor home for sale privately due to a house move, Keith Ballard from AEG e mailed to ask our price. Having heard horror stories of "dealers" we were very sceptical, how wrong could we have been?
Tuna Tina - Google Review
5 Stars -"Excellence service from Mark in getting our a new motorhome ‘Little Urn’ and saying good- bye to Marvin ... he spent time listening to what we needed and Little Urn is just perfect ... THANK YOU"
Ann Steventon - Google Review
5 Stars -"Just bought my first romahome from AEG motorhomes Stourbridge was well taken care of by mark a first rate sales person nothing to much trouble and explained in easy to understand lingo all members of team were first rate would highly recommend for anyone looking for a motorhome so go there first"
John Foxall - Google Review
5 Stars - "Efficient service and mot"
Steve Wassall - Google Review
5 Stars - "We bought our first MoHo from Mark. He was very helpful during the sale and more importantly when we experienced a problem. The van was 10 years old but they treated us as if we were buying brand new. We are now looking at exchanging for something more suitable for our needs and once again they are coming up trumps."
Carol Venall - Google Review
Dave Bridge - Google Review
5 Stars- "Brill company Lee jinks is a great bloke & will help you as much as he can & if he can't he will point you in the right direction"
Martin Whelan - Google Review
5 Stars - "Excellent service very friendly staff highly recommended"
1 Star -"Not impressed. One star given grudgingly. Visited yesterday morning to look at a small Diahatsu 'Columbus' van I was really interested in and had noticed the day before on Sunday when the business was closed. Unfortunately the van was in the workshop for a habitation test so I could not view it. An appointment was booked for 12 o'clock today to view the van. On arrival I was informed the van was sold last night. Not really good customer relations is it?
5 Stars - "Good Variety, Great Customer Service and Reasonably Priced"
Elaine Morgan - Google Review
5 Stars - "I purchased my first MOTORHOME from AEG Stourbridge in 2014 and was very impressed then with the friendly and professional approach by all all the AEG Team members.This week my Motorhome went to their service dept for a couple of small repairs.These were completed efficiently and to time.It is apparent to me that in the last 2-3 years the AEG business has grown significantly and in doing this it's obvious to me that Management have developed a super Team who are friendly, and pro
Steve Seager - Google Review
5 Stars -"Nice staff and they are very knowledgeable about Motorhomes"
Jeremy Carroll - Google Review
5 Star - "We bought a motorhome in part-exchange for a caravan in February 2017. AEG staff members Lee and Mark were extremely helpful; we were well supplied with cups of tea and coffee, and (more importantly) honest advice about the relative advantages of different potential choices. On pick-up day we were picked up from Wolverhampton station, half an hour's drive away. The technical staff also found the time to explain the pros and cons of boxes and bike racks, and our briefing on the operation of the vehicle was thorough.
Gail Wright - Google Review
5 Star - "Excellent service from Mark in sales, helped us choose our perfect van. Just collected it and received a brilliant handover from Jay in the habitation team. Thank you both. Gail & Mart"
Dave Matthews - Google Review
5 Stars - "Would just like to say a huge thank you to aeg motorhomes especially mr Lee Jinks for all his support In helping us find our ideal motorhome . Nothing was to much trouble lots of patience and did not feel pressurised to purchase, (as could not decide as there was lots of lovely motorhomes ) Would recommend this company if you are looking very friendly and helpful thank you"
Wendy Stidwill - Google Review
4 Stars - "Nice People"
Eleanor Johnson - Google Review
Rated 5 Stars - "Visited service department today. They could not have been more accommodating. First class service by staff who care and go that extra mile."
Jennifer Brodie - Google Review
Rated 5 Stars - "If there was a higher rating than 5 star I would give it to the team at AEG Stourbridge. We have been to Phil, Dave and the rest of the team on three occasions for work on our motorhome and everytime we have recieved amazing service and care. Their workmanship is top class. The admin staff are great communicators and kept us updated on progress and options throughout work being done. We won't hesitate to go back for all of our motorhome needs. Thanks Phil!!"
Mark Willets - Google Review
Rated 5 Star - "Picked up our pre loved motorhome from AEG Motorhomes on 31/10/19. The presentation of the vehicle was truly outstanding and it was hard to believe we were not picking up a brand new motorhome, never mind a vehicle on a 61 plate. The valet team deserve much praise, leaving no detail, however small, bought up to the highest standard it could possibly be.Well done!
Rated 5 star :"Just had 4th lot of work done through AEG. Phil and the team researched and sourced new French winter regulation tyres for us that local suppliers didn't even have in stock yet. Once again amazing communication by the team and Dave in the workshop is a legend for his quality of work."
Rated 5 Star:"AEG , have gone to extraordinary lengths to take care of my motorhome which had a few problems, phil the service manager went out of his way to get the faults sorted and fixed also giving good advice to questions I had asked. his team of technicians are also to be complemented on the work carried out as well, they have good understanding and what needs to be done having spoken to them myself over electrical problems which have now been resolved .
Kate Prestidge - Google Review.
Rated 4 Star
Linda Cox - Google Review.
Rated 5 Star - "I just passed by on the way to the bus stop. Beautiful looking motorhomes"
Andy Worboys - Google Review
Rated 5 Stars -"Excellent customer service, very friendly staff, good hand over and would highly recommend. Thank you James and team."
Vikki Crickmore - Google Review
Rated 5 Stars - "Really great place to buy from, our motor home has been great and the after sales service has been brilliant. Phil and Laura specifically have been really helpful with a problem we had (damage caused by us that needed a new part). Would definitely buy from them again and that’s saying something because we are super fussy about where we spend our money!"
Stephen Puntam - Google Review
Rated 5 Star:"Good service and kept up to date with progress. Thank you"
Steve Cox- Google Reviews
Rated 5 Star : "Thank you for sorting my lock out quick and helpful and saving me money."
Rated 5 Star : "Excellent service so far, right from the start staff were never pushy and found the time to fully explain the different type of motor homes to us. They arranged everything and always called us back promptly if we had an enquiry. Always kept us up to date. Definitely will return to have work done and to have servicing etc. Would definitely recommend this company. Special mention to James. Top man."