A True “Free Spirit” Adventure – Kathryn’s 5-Star Experience at AEG Motorhomes

At AEG Motorhomes, we believe that every motorhome has the potential to change someone’s lifestyle opening the door to freedom, flexibility, and unforgettable experiences. There’s nothing more rewarding for our team than hearing how our customers are getting on after they drive away, and Kathryn Jones story is a perfect example of just that.

After purchasing her Romahome R20 in December, Kathryn has fully embraced life on the road  and her journey so far has been nothing short of inspiring.

From First Test Drive to Freedom on the Road

From the very beginning, Kathryn’s experience was built around comfort, trust, and convenience. Understanding that choosing a motorhome is a big decision, our sales team made sure the process felt relaxed and tailored to her needs.

Matthew Holden, a valued member of our sales team, went above and beyond by delivering the motorhome directly to Kathryn’s home for a test drive. This allowed her to explore the vehicle in a familiar environment, helping to build confidence behind the wheel right from the outset.

It’s this kind of personal touch that we believe makes all the difference, ensuring every customer feels supported before they even set off on their first journey.

After purchasing her Romahome R20, affectionately named “Free Spirit,” Kathryn quickly began settling into motorhome life.

“I’m really enjoying ‘Free Spirit’ now that I’m used to driving it and getting more used to how everything works. I love the van.”

Support Every Step of the Way

Like many new motorhome owners, Kathryn experienced a few early teething issues but our aftersales team was on hand to help.

“There were a few teething problems after purchasing the van, Lee and the aftersales team could not have been more helpful, everything was sorted out quickly.”

We know how important it is to feel supported after you drive away, and it’s fantastic to hear how reassuring Kathryn found the process.

Confidence and Trust Matter

Kathryn also shared something that resonates with many of our customers, especially those who may not feel confident around vehicles:

“As a woman who does not understand much about vehicles, it’s reassuring to be able to take the van back for services and MOT’s to somewhere you can trust.”

Providing a welcoming, trustworthy environment is at the heart of what we do, and feedback like this means everything to our team.

Adventures Already Underway

Since taking ownership of “Free Spirit,” Kathryn has wasted no time getting out and exploring. She recently shared images from a weekend getaway to Little Stretton, a beautiful countryside location that offers the perfect escape from everyday life.

Trips like these are what motorhome ownership is all about: the ability to pack up, head out, and enjoy new surroundings whenever the mood strikes. Whether it’s a spontaneous weekend break or a longer adventure, having that freedom is something truly special.

A 5-Star Recommendation

Here’s Kathryn’s full review:

“I purchased a Romahome R20 from AEG Motorhomes in December. A great experience, Matt Holden from the sales team even drove the van to my house for a test drive. There were a few teething problems after purchasing the van, Lee and the aftersales team could not have been more helpful, everything was sorted out quickly. I would highly recommend AEG Motorhomes. As a woman who does not understand much about vehicles, it’s reassuring to be able to take the van back for services and MOT’s to somewhere you can trust. It’s easy to drive to and a short walk to Stourbridge for a coffee and a walk around the shops while you wait. I love my van ‘Free Spirit’ — purchasing it is one of the best decisions I have made.”

Start Your Own Motorhome Journey

Stories like Kathryn’s are exactly why we do what we do. Helping people discover a new way to travel, unwind, and explore is something we’re incredibly passionate about.

If you’ve been considering a motorhome or campervan of your own, now is the perfect time to take that first step:

• Browse our full range of motorhomes:https://www.aegmotorhomes.co.uk/browse/all-motorhomes
  
• Explore our campervan selection: https://www.aegmotorhomes.co.uk/browse/all-campervans

Your adventure could start sooner than you think.